Every morning on my way in to work, I think about all the stupid people on the road and think to myself... I should write a blog about that person. But then I get to work and get settled in and forget. It's time to wake up the Glitchy Rants blog! Viva la rants!
So this morning I am blogging about a different sort of annoyance - nutritional information. Now, I'm not one of those hard-core calorie counters like some of the girls I work with are. I don't eat particularly healthy and I'm terrible at dieting. I do still check the nutritional information from time to time to see just how bad some of the food is that I am eating.
Pet Peeve: Why can't the manufacturers just be honest about the serving size? My son really wanted me to buy Pop Tarts for him for breakfast and as an adult, I still love Pop Tarts so who could deny him that simple pleasure? And of course if they are in the house, I'm likely to sneak a couple so I decided to check the nutritional information to see how bad it really is for me.
Serving Size: 1 pastry.
Really? You mean there are actually people out there who open one of the packets (which if you don't know has two pastries in it), take out a single pastry, put it in the toaster, and then find a zip-lock baggie for the other pastry? Come on! The packets have 2 pastries in them, thus the serving size is 2 pastries, not 1!! Stop lying to consumers to make your products look better than they are. Just be honest with us and let us make our own decision on whether or not we are willing to burn off the extra calories that these little heavenly pastries are packed full of... Let's be real here, if a parent is buying Pop Tarts for their child for breakfast, they are obviously not all that concerned about the healthiness of the meal.
Snack food manufacturers are the worst at this. Cookies and chips always have very low serving size counts. Serving Size: 2 cookies Serving Size: 13 chips
How many of you open a pack of Oreos and stop eating after 2 cookies? How many open a bag of chips and put it away after 13 chips?
My favorite are the ones (like the Pop Tart) example above that are pre-packed into a serving, but then the serving size is actually half of that. Take for example a can of pop. I haven't checked one in a while, but a 12oz can of soda used to say servings per container: 2. Really? You are going to drink half of a soda and then put it back in the refrigerator to drink the VERY flat other half tomorrow? Come on!! Who does that??
I do like the whole 100 calorie snack packs that are out now, because it does help portion control to package things with "actual portions" that make you mindful of your calorie count, but I'm not even suggesting all manufacturers do that. Package it however you want. Just be honest about how many calories are in the portion that you have rationed out. If a person wants to eat half the portion to watch their calorie count, let that be on the consumer.
Friday, June 22, 2012
Monday, January 23, 2012
Never Thought This Could Happen to Me
Well it's come to my attention that my attacker is denying responsibility for his actions, so here is my side of the story. Believe what you want.
My now ex-boyfriend is an alcoholic, and a mean one at that. My first discovery of this was a few months after we had started dating. He got drunk, picked a fight and then went a little berserk, threw his expensive electric razor shattering it into pieces, kicked the bathroom door causing the door handle to go through the wall, chucked a lighter so hard at the office door that it actually put a hole in the door, and then hoisted a wooden outdoor glider chair over his car smashing it into several pieces. I had never seen a display of anger of this magnitude before and it not only frightened me, but I was worried about what else he was going to damage and had called the police to be present while he got his things and got out. I should have stuck with my gut and let that be the end of it, but he called me all day the next day once he had a chance to sober up, telling me how sorry he was, and how he knew he had an alcohol problem and that he couldn't believe he let it get the best of him again... promising that he would never do it again. He had even bought me a new glider chair and promised to repair any damage he had done to the house.
Like a sucker I took him back. He came across so sincere and promised that he was going to quit drinking. And he did, for a few weeks, and things were really good. Then it started slowly back up. A beer here, a few there, until he was drinking on a near daily basis. If I brought it up, he'd make me feel like I was nagging him because he had it under control and wasn't getting drunk. Until of course, he did again. And again another fight erupted... This is where my portion of the blame comes in. In various angry drunken episodes he showed that he not only had the capability of damaging property, but physical violence towards me. He had pinned me down, hit me across the face, of one time I actually hit him back and almost broke his nose, not something I am proud of nor had I ever experienced before, just an instinctive defensive reaction.
Anyway, I should have made him leave. I should have felt self-worth and acknowledge that I deserved better, but I didn't. So here is how it ends:
On Thursday, Jan 19th, I came home from work. My boyfriend wasn't home and my son didn't know where he was. I had to take my son to a school function, a little annoyed that he hadn't been in contact with me to let me know where he was or when he was planning on coming home, I decided not to bother letting him know where we were going. I turned my phone off during the school lecture. Apparently he had decided to spend his day off binge drinking and arrived home drunk at 7pm around the time that the lecture began and texted me to find out where I was. Because I didn't have my phone on, I didn't answer right away. In the 45 minutes that I was in the school lecture, he had texted me 4 times, called about 10 times and left 4 drunken voicemail messages on my phone. I checked my voicemail at 7:45pm and knew right off the bat that he was drunk. I called him back to find out why he was freaking out and let him know why I hadn't taken his calls, but he was too drunk to understand what I was saying to him.
As I was driving up to the house I noticed trash strewn across the street, then as I approached the driveway, I saw the mailbox in pieces at the foot of the drive and realized he had run over the mailbox, caught the trash that was on the curb, and dragged it down the street. I immediately went in the house and began packing his things. I was done with the relationship. I was not going to tolerate any more drunken episodes and I hadn't been happy for some time anyway, so I was ready for him to be gone.
He showed up minutes later at the door and I invited him in to get his things and asked him to leave. He was drunk and rambling and arguing with me. He claimed that he hadn't called and texted my phone in the short time I was gone and denied leaving me 4 voicemail messages so I played them back for him on speakerphone. I told him again that it was over and he needed to get his things and get out. He wasn't listening so I kept repeating it over and over. Finally he hit me across the face, to which instinctively I hit him back. I wish I hadn't because that only angered him more and he hit me 3 more times quite a bit harder. At this point I was VERY fearful and started screaming at my son to call the police. My son took his phone to the utility room of our house to make the call.
As soon as he realized my son was calling the police, he shoved me, knocking me over a TV stand in the bedroom and went after him. I started screaming "Don't you dare lay a finger on my son" and caught up to him a the doorway of the utility room where I tried to position myself between him and my son. He shoved me backward, into my son and then both of us were shoved all the way against the furnace at the back of the utility room where he had us pinned against the furnace. He was shouting and I was shouting back, he took my son's phone and threw it across the room knocking the back and battery out of it. Then he took me by the throat and began choking me. He choked me so hard that I couldn't breathe and I couldn't even call out for him to stop because I couldn't get air. I thought to myself "This is how I'm going to die." Then I thought about my son and between my son fighting back from behind me and me gaining strength from my fear, I was able to turn my head just enough to catch a breath.
He backed off for a moment and said "I'm don't want to hurt you" to which I responded, "YOU ARE HURTING US" and he came at us again pinning us both back against the furnace. We were yelling back and forth at each other and my son kept yelling for me to shut up hoping that if I stopped arguing he would back off again. I did, and he finally let up, giving us a chance to escape from the utility room. He began asking me questions "Why didn't you talk to me? Why didn't you tell me you were unhappy?" I tried to explain to him that I was trying to figure out how to let him know without upsetting him... My son had sneakily grabbed his phone and reassembled the battery and back and slipped off to his bedroom to try to call the police again.
As he realized what my son was up to, he went after him again. I chased after him trying to grab him to stop him from reaching my son. He shoved me hard and my face hit the doorframe of the front door. I immediately got up and tried to get between him and my son again. He pushed both of us against the side of my son's bed and started screaming "I'm not going back to jail. I'm not going to jail" to which I told him, "Then get out! Just leave!" at which time there was a knock on the door as the police arrived at the house. He was startled for a moment which gave both my son and I the opportunity to slip out and open the door to let the officer in. At first he was calm calling out mocking to the officer, "What are you going to do? Arrest me?" The officer began to approach the bedroom door and could tell that he was going to take a physical stance against him so he grabbed his taser. The moment he saw this he slammed the bedroom door and barricaded the door with my son's dresser.
The officer kicked at the door but could not get it open. Meanwhile, my son yelled out "He went out the window! He's outside." To everyone's surprise instead of trying to run away, he came back up to the front door to taunt the officer, laughing mockingly at him. By this time the backup officers had arrived and wedged him in the entryway of the house, got him down on the ground and arrested him.
So that's it. He went to jail, I got a huge swollen black eye, excessive throat pain from being constricted so tightly, along with other bruising on my arm and shoulder, and my son had scratches on his face and arm. All caused by a drunken monster who attacked us for no reason other than not responding within 45 minutes and asking him to leave.
I actually almost felt pity for him because outside of his drunken episodes you could see so much effort to try to become a better man, but he just couldn't give up the alcohol. I even considered appealing to the prosecutors to see if there were any other options besides criminal charges, such as rehabilitation, AA, counseling, etc. But then on Saturday afternoon I spoke to his father who had talked to him from jail and said that he was apologetic but said the charges against him were solely for resisting arrest and denied ever doing anything to myself or my son. This made me lose any sympathy I had for his situation. I thought at least if he felt remorse, or sorrow for what he had done... but to straight up deny any responsibility relinquished any guilt I felt for taking the necessary legal actions against him.
So believe what you want. My son and I have to live with the memory of what REALLY happened for the rest of our lives.
My now ex-boyfriend is an alcoholic, and a mean one at that. My first discovery of this was a few months after we had started dating. He got drunk, picked a fight and then went a little berserk, threw his expensive electric razor shattering it into pieces, kicked the bathroom door causing the door handle to go through the wall, chucked a lighter so hard at the office door that it actually put a hole in the door, and then hoisted a wooden outdoor glider chair over his car smashing it into several pieces. I had never seen a display of anger of this magnitude before and it not only frightened me, but I was worried about what else he was going to damage and had called the police to be present while he got his things and got out. I should have stuck with my gut and let that be the end of it, but he called me all day the next day once he had a chance to sober up, telling me how sorry he was, and how he knew he had an alcohol problem and that he couldn't believe he let it get the best of him again... promising that he would never do it again. He had even bought me a new glider chair and promised to repair any damage he had done to the house.
Like a sucker I took him back. He came across so sincere and promised that he was going to quit drinking. And he did, for a few weeks, and things were really good. Then it started slowly back up. A beer here, a few there, until he was drinking on a near daily basis. If I brought it up, he'd make me feel like I was nagging him because he had it under control and wasn't getting drunk. Until of course, he did again. And again another fight erupted... This is where my portion of the blame comes in. In various angry drunken episodes he showed that he not only had the capability of damaging property, but physical violence towards me. He had pinned me down, hit me across the face, of one time I actually hit him back and almost broke his nose, not something I am proud of nor had I ever experienced before, just an instinctive defensive reaction.
Anyway, I should have made him leave. I should have felt self-worth and acknowledge that I deserved better, but I didn't. So here is how it ends:
On Thursday, Jan 19th, I came home from work. My boyfriend wasn't home and my son didn't know where he was. I had to take my son to a school function, a little annoyed that he hadn't been in contact with me to let me know where he was or when he was planning on coming home, I decided not to bother letting him know where we were going. I turned my phone off during the school lecture. Apparently he had decided to spend his day off binge drinking and arrived home drunk at 7pm around the time that the lecture began and texted me to find out where I was. Because I didn't have my phone on, I didn't answer right away. In the 45 minutes that I was in the school lecture, he had texted me 4 times, called about 10 times and left 4 drunken voicemail messages on my phone. I checked my voicemail at 7:45pm and knew right off the bat that he was drunk. I called him back to find out why he was freaking out and let him know why I hadn't taken his calls, but he was too drunk to understand what I was saying to him.
As I was driving up to the house I noticed trash strewn across the street, then as I approached the driveway, I saw the mailbox in pieces at the foot of the drive and realized he had run over the mailbox, caught the trash that was on the curb, and dragged it down the street. I immediately went in the house and began packing his things. I was done with the relationship. I was not going to tolerate any more drunken episodes and I hadn't been happy for some time anyway, so I was ready for him to be gone.
He showed up minutes later at the door and I invited him in to get his things and asked him to leave. He was drunk and rambling and arguing with me. He claimed that he hadn't called and texted my phone in the short time I was gone and denied leaving me 4 voicemail messages so I played them back for him on speakerphone. I told him again that it was over and he needed to get his things and get out. He wasn't listening so I kept repeating it over and over. Finally he hit me across the face, to which instinctively I hit him back. I wish I hadn't because that only angered him more and he hit me 3 more times quite a bit harder. At this point I was VERY fearful and started screaming at my son to call the police. My son took his phone to the utility room of our house to make the call.
As soon as he realized my son was calling the police, he shoved me, knocking me over a TV stand in the bedroom and went after him. I started screaming "Don't you dare lay a finger on my son" and caught up to him a the doorway of the utility room where I tried to position myself between him and my son. He shoved me backward, into my son and then both of us were shoved all the way against the furnace at the back of the utility room where he had us pinned against the furnace. He was shouting and I was shouting back, he took my son's phone and threw it across the room knocking the back and battery out of it. Then he took me by the throat and began choking me. He choked me so hard that I couldn't breathe and I couldn't even call out for him to stop because I couldn't get air. I thought to myself "This is how I'm going to die." Then I thought about my son and between my son fighting back from behind me and me gaining strength from my fear, I was able to turn my head just enough to catch a breath.
He backed off for a moment and said "I'm don't want to hurt you" to which I responded, "YOU ARE HURTING US" and he came at us again pinning us both back against the furnace. We were yelling back and forth at each other and my son kept yelling for me to shut up hoping that if I stopped arguing he would back off again. I did, and he finally let up, giving us a chance to escape from the utility room. He began asking me questions "Why didn't you talk to me? Why didn't you tell me you were unhappy?" I tried to explain to him that I was trying to figure out how to let him know without upsetting him... My son had sneakily grabbed his phone and reassembled the battery and back and slipped off to his bedroom to try to call the police again.
As he realized what my son was up to, he went after him again. I chased after him trying to grab him to stop him from reaching my son. He shoved me hard and my face hit the doorframe of the front door. I immediately got up and tried to get between him and my son again. He pushed both of us against the side of my son's bed and started screaming "I'm not going back to jail. I'm not going to jail" to which I told him, "Then get out! Just leave!" at which time there was a knock on the door as the police arrived at the house. He was startled for a moment which gave both my son and I the opportunity to slip out and open the door to let the officer in. At first he was calm calling out mocking to the officer, "What are you going to do? Arrest me?" The officer began to approach the bedroom door and could tell that he was going to take a physical stance against him so he grabbed his taser. The moment he saw this he slammed the bedroom door and barricaded the door with my son's dresser.
The officer kicked at the door but could not get it open. Meanwhile, my son yelled out "He went out the window! He's outside." To everyone's surprise instead of trying to run away, he came back up to the front door to taunt the officer, laughing mockingly at him. By this time the backup officers had arrived and wedged him in the entryway of the house, got him down on the ground and arrested him.
So that's it. He went to jail, I got a huge swollen black eye, excessive throat pain from being constricted so tightly, along with other bruising on my arm and shoulder, and my son had scratches on his face and arm. All caused by a drunken monster who attacked us for no reason other than not responding within 45 minutes and asking him to leave.
I actually almost felt pity for him because outside of his drunken episodes you could see so much effort to try to become a better man, but he just couldn't give up the alcohol. I even considered appealing to the prosecutors to see if there were any other options besides criminal charges, such as rehabilitation, AA, counseling, etc. But then on Saturday afternoon I spoke to his father who had talked to him from jail and said that he was apologetic but said the charges against him were solely for resisting arrest and denied ever doing anything to myself or my son. This made me lose any sympathy I had for his situation. I thought at least if he felt remorse, or sorrow for what he had done... but to straight up deny any responsibility relinquished any guilt I felt for taking the necessary legal actions against him.
So believe what you want. My son and I have to live with the memory of what REALLY happened for the rest of our lives.
Monday, September 26, 2011
SPRINT does not deliver features and services I am paying for
This is an email I sent to SPRINT in a final resolution to figure out how to use the picture mail/video mail features that are supposedly included in my Everything Messaging plan, but that I have been charged time in time again overage charges that I then have to call and dispute.
This is probably my 30th attempt to understand and figure out this problem, so I'm just going to be upfront and state if a CS can't help me please just accelerate to exec team. I'm a 10-yr+ customer and I'm tired of fighting this battle.I'm so tired of fighting with SPRINT. In fact, I'm tired in general with having to fight companies for services and features I'm already paying for. Why does every company out there try to rip off their customer, and why is it so easy for them to do so?
I am trying to find out why my account receives overage charges for sending picture mail and video mail as these services are supposed to be a part of Everything Messaging. I've been told various stories from various CS to the point where I just blocked data because I was tired of disputing overage charges for services that are supposed to be included in my plan.
I'm no longer content to block data and features that I am paying to have. And I'm not going to call to dispute overage charges to use features I'm entitled to. I need a CS representative that can figure out a REAL solution to this problem so that we can reap the full benefits of the plan I am paying for. If there is no one who can truly assist with this problem (not just put a band-aid on it) then I will have to accelerate the issue on my end which may include BBB complaints, FTC complaints etc. I don't want to go this route.
Monday, August 15, 2011
Gift Cards - They Really Are NOT "As Good As Cash"
That's right. You think that when you buy a gift card that does not expire, that its value is as good as cash, but that is not really the case. I'm learning this the hard way, as I have a $40 Blockbuster Video gift card that I got last year around Christmas time and had it stashed away in a drawer and forgot all about it. It resurfaced this weekend and I logged on to double check the value and... I find that it went from being worth $40, to NOTHING! That's right, it's now just a piece of junk plastic.
I wish someone could explain to me how this is fair or just. The back of the card spefically claims that the value does not expire, but apparently that doesn't protect you from bankruptcy. I think if Blockbuster hit rock bottom and flat out "went out of business", I'd be okay with that explanation, but is it just my imagination or is Blockbuster still operating an online/and Blue Box rental company? Why is it then, that my Blockbuster gift card dollars are not good for online or Blue Box rental? It's a conundrum.
Sometimes, I get motivated no matter how small the dollar amount in dispute to seek retribution for this kind of thing, as I just hate that companies like this rip off the consumer time and time again. It's the principal of it, not the quantity of money lost... but then other times I just grit my teeth and take it in the rear like everyone else. I'm frustrated, no doubt, but I'm sure there are bankruptcy laws protecting companies like this from having to stay obligated when they have filed. I should be glad it was only $40. This happened to my mom, where a so-called friend had borrowed a fair amount of business capital to help her get a restaurant up and running, and when things didn't take off, she claimed bankruptcy and was able to wiggle out of owing her anything in re-payment of that loan. You'd think, just out of the simple guidelines that are supposed to govern friendship, that the other party would still try to make at least a minimal effort to repay it back on the side, but alas, that is not how life works.
I wish someone could explain to me how this is fair or just. The back of the card spefically claims that the value does not expire, but apparently that doesn't protect you from bankruptcy. I think if Blockbuster hit rock bottom and flat out "went out of business", I'd be okay with that explanation, but is it just my imagination or is Blockbuster still operating an online/and Blue Box rental company? Why is it then, that my Blockbuster gift card dollars are not good for online or Blue Box rental? It's a conundrum.
Sometimes, I get motivated no matter how small the dollar amount in dispute to seek retribution for this kind of thing, as I just hate that companies like this rip off the consumer time and time again. It's the principal of it, not the quantity of money lost... but then other times I just grit my teeth and take it in the rear like everyone else. I'm frustrated, no doubt, but I'm sure there are bankruptcy laws protecting companies like this from having to stay obligated when they have filed. I should be glad it was only $40. This happened to my mom, where a so-called friend had borrowed a fair amount of business capital to help her get a restaurant up and running, and when things didn't take off, she claimed bankruptcy and was able to wiggle out of owing her anything in re-payment of that loan. You'd think, just out of the simple guidelines that are supposed to govern friendship, that the other party would still try to make at least a minimal effort to repay it back on the side, but alas, that is not how life works.
Tuesday, April 12, 2011
Ongoing Internet Headaches
Perhaps I should rename this blog Glitchy Rants about her Internet Issues. I thought I found a solution to my internet issues. AT&T has pretty much wiped their hands clean of providing any customer service to my connectivity issues thanks to me owning a "non-supported" modem. I hoped to switch to freestanding DSL with Earthlink, and though their website allowed me to state that I had no phone line, it offered me dial-up service which requires a home phone line to activate so I had to call them back to cancel because it was not what I thought I was signing up for.
My Earthlink cancellation for my records is 4/12/2011 #158381384
How strange the agent with customer service (in India of course) wanted to offer me 2 additional months free of a service I can't use in the first place. I told him there was no point in this since I can't use the service anyway, and he kept insisting on wanting to keep me as a "preferred customer" until such time that they offer the service I was seeking. I had to laugh to myself at the thought of this... seems like a ploy to lock me in past the 30-days in which I'm able to cancel without early contract termination fees although he suggested there would be no fees to cancel. Still, why would I keep a service, free or not, that I can't use. It just made no sense. Seriously, I wonder how some of these corporate companies stay in business with such nonsense customer service.
My search for a functional and decent customer service Internet Service Provider continues...
My Earthlink cancellation for my records is 4/12/2011 #158381384
How strange the agent with customer service (in India of course) wanted to offer me 2 additional months free of a service I can't use in the first place. I told him there was no point in this since I can't use the service anyway, and he kept insisting on wanting to keep me as a "preferred customer" until such time that they offer the service I was seeking. I had to laugh to myself at the thought of this... seems like a ploy to lock me in past the 30-days in which I'm able to cancel without early contract termination fees although he suggested there would be no fees to cancel. Still, why would I keep a service, free or not, that I can't use. It just made no sense. Seriously, I wonder how some of these corporate companies stay in business with such nonsense customer service.
My search for a functional and decent customer service Internet Service Provider continues...
Wednesday, April 6, 2011
AT&T Gets the Boot
Well after calling two days ago, I was told that a technician would be sent out the next day. Of course, as with my experience with AT&T a technician did not come out when scheduled but instead called me this morning. He came out to look at the lines and claimed that the lines were fine even though the agent on the phone said he ran some tests that indicated that the lines weren't fine. So I called back to find out what is the next step. After being on the phone with an agent for about an hour, he determined that my router settings looked fine and therefore it must have something to do with my modem and transferred my call to a different department since they don't offer support for my brand of modem.
After waiting on hold for another 15 minutes, and then going through 30 minutes of hoop-jumping the agent at the technical support line claims that AT&T cannot resolve my issue without addition subscription fees due to my modem being an unsupported modem yada yada... Basically she tells me I need to start paying $15/mo to have this special service so that I can get support for my modem.
Basically AT&T said F.U.
So I'm saying F.U. back to them. You don't want to offer me proper support because I won't buy your crudely overpriced modem? You want me charge me $15/mo on top of my $19.95/mo plan fee? You seriously don't think I can find another internet solution for over $35/mo through another provider? Think again.
Earthlink offers freestanding DSL packages also, so I just signed up with them. It's only $14.95/mo for a year. Hopefully the speeds will be comparable, but I have 30-days to cancel without a cancellation fee so if not I will find another solution, but I'm done with AT&T and their excuses and constant vying for more of my money. I actually had an agent try to upsell me AT&T products when I was calling in to report crappy service of my existing service. Really? You can't even get the one thing I have with you right, but you want me to drop my cellphone plan to join yours? Haha.. That's laughable!
After waiting on hold for another 15 minutes, and then going through 30 minutes of hoop-jumping the agent at the technical support line claims that AT&T cannot resolve my issue without addition subscription fees due to my modem being an unsupported modem yada yada... Basically she tells me I need to start paying $15/mo to have this special service so that I can get support for my modem.
Basically AT&T said F.U.
So I'm saying F.U. back to them. You don't want to offer me proper support because I won't buy your crudely overpriced modem? You want me charge me $15/mo on top of my $19.95/mo plan fee? You seriously don't think I can find another internet solution for over $35/mo through another provider? Think again.
Earthlink offers freestanding DSL packages also, so I just signed up with them. It's only $14.95/mo for a year. Hopefully the speeds will be comparable, but I have 30-days to cancel without a cancellation fee so if not I will find another solution, but I'm done with AT&T and their excuses and constant vying for more of my money. I actually had an agent try to upsell me AT&T products when I was calling in to report crappy service of my existing service. Really? You can't even get the one thing I have with you right, but you want me to drop my cellphone plan to join yours? Haha.. That's laughable!
Tuesday, April 5, 2011
If It Isn't Comcast, It's AT&T
I think that in general, service providers are all the Devil. I went from having somewhat crappy and terribly over-priced internet service with Comcast, to terribly delivered and now terrible service with AT&T. When I was a Comcast customer I thought no customer service could be as bad as with them. I still somewhat believe that statement, as even though I had the hardest time in the planet getting my AT&T service started and billing correct, the customer service has at least tried to be helpful and stayed relatively friendly, whereas with Comcast you always got an attitude and excuse and at the end of the call absolutely no resolution.
Well it's been several months and my Internet service has been more or less okay. I didn't expect anything fabulous from AT&T as I am using their DSL service and I'm at a promotional rate of $19.95/mo for the first year. Even though this is supposed to be a high-speed service, I doubt that is what I am getting, but I just chucked it up to "You get what you pay for." For the past few weeks I have been having Internet service issues again. The wireless signal keeps fading in and out continuously making it nearly impossible to get any work done at home, and since right now my primary source of income is freelance work, well that is a problem for me.
I called AT&T and after placing me on hold for a while it was determined that the lines are bad outside of my home and they scheduled to have someone come out. On the plus side, unlike Comcast who schedules maintenance like a week out, as though you have nothing important going on in your life, AT&T did schedule to send a maintenance person out the next afternoon. It's not afternoon yet, so it remains to be seen whether that will actually take place or not. I will be happy after it has been resolved. After holding an additional 15 minutes I was able to get a whopping $8 credit on my bill, which I guess when you consider my bill is only $19.95 a month, is not a horrible service credit, but given that it's taking me 3 times longer to get any work done, it doesn't even come close to compensating me for the troubles I'm dealing with. I guess again I have to revert to the comment "You get what you pay for." I wish I were not unemployed right now and had the money to upgrade to a more efficient service, but that will have to wait for now.
Well it's been several months and my Internet service has been more or less okay. I didn't expect anything fabulous from AT&T as I am using their DSL service and I'm at a promotional rate of $19.95/mo for the first year. Even though this is supposed to be a high-speed service, I doubt that is what I am getting, but I just chucked it up to "You get what you pay for." For the past few weeks I have been having Internet service issues again. The wireless signal keeps fading in and out continuously making it nearly impossible to get any work done at home, and since right now my primary source of income is freelance work, well that is a problem for me.
I called AT&T and after placing me on hold for a while it was determined that the lines are bad outside of my home and they scheduled to have someone come out. On the plus side, unlike Comcast who schedules maintenance like a week out, as though you have nothing important going on in your life, AT&T did schedule to send a maintenance person out the next afternoon. It's not afternoon yet, so it remains to be seen whether that will actually take place or not. I will be happy after it has been resolved. After holding an additional 15 minutes I was able to get a whopping $8 credit on my bill, which I guess when you consider my bill is only $19.95 a month, is not a horrible service credit, but given that it's taking me 3 times longer to get any work done, it doesn't even come close to compensating me for the troubles I'm dealing with. I guess again I have to revert to the comment "You get what you pay for." I wish I were not unemployed right now and had the money to upgrade to a more efficient service, but that will have to wait for now.
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